Which values do I need to set in ColorNavigator to achieve the optimal results?

To achieve optimal results, it is advisable to familiarize yourself with the color management topic,

When using a USB-C connection, with a notebook running the 11th generation core processor (Tiger Lake), at 4k or more resolution, there may be some refresh rate and colour depth issues. The refresh rate may be halved or the colour depth may drop from 8 to 6 bits. What steps can be taken to prevent this issue?

If necessary, first update your computer to a current BIOS version, then check the UEFI/BIOS settings with regards to the DisplayPort settings. Some PC manufacturers already offer a solution. Only if these steps do not provide a remedy could a firmware update of your monitor help. In all other cases, a firmware update of the monitor is unnecessary.

How do I dispose of my old monitor in an environmentally friendly manner?

Since the German Electrical and Electronic Equipment Act (ElektroG) entered into force on March 24, 2006, old electrical equipment can no longer be disposed of with the normal waste. It must be disposed of in an environmentally friendly manner and recycled. This also applies to old EIZO devices.

If you are a private end consumer, you should simply take your old monitor to a local collection center. You will not be charged for this. You can find out where your nearest collection center is from your local authority.

If you are a business customer, simply contact us.

Can I connect the monitor to professional video equipment with 4K support?

Information about 4K monitor compatibility with video devices.

What causes color drift correction?

The color reproduction of LCD panels varies with the temperature.

How do I carry out an upgrade to RadiCS Version 5, including RadiCS data migration?

Both the installation wizard in RadiCS 5 and the corresponding functionality in RadiNET Pro enable an upgrade including data migration.

An important prerequisite for this is that the installed RadiCS 4 Version must be Version 4.6.1 or higher. For that reason, you should carry out an update beforehand for older RadiCS 4 installations.

How do I migrate RadiCS 3 or 4 to a new computer or a new drive?

If you are familiar with Windows and have the necessary administrative rights you can use normal Windows functionalities for the migration.

Where can I find a Windows driver for my graphics board for RadiForce monitors? Will my graphics board be supported by Windows 10?

Here you can find Windows drivers for your graphics card as well as a list of which EIZO recommended graphics cards support Windows 10:

What is the ideal environment for processing digital photos on the screen?

Our little guidebook, ‘EIZO's Guide to a Further Enjoyment of Digital Photography,’ contains the answer to this question and a brief overview of the topic in a comic-book format.

Older EIZO models

Information on older EIZO models is available on the EIZO Global website.

Switch to EIZO Global