Information on our warranty service:
- Bring-In service: If your device has any malfunction, please contact your local EIZO partner where the device has been purchased for additional information about the service. If not possible, please contact our service centre for detailed information. Services may differ by country and product, for more information click here.
- Extent of warranty*: The warranty covers failure of the backlight and extends to either five years or 30.000 operating hours, whichever is sooner (please check the precise conditions per model). (At a normal office, however, a total of 30.000 operating hours will not be reached within a period of five years. Assuming that the equipment is used eight hours a day, five days a week, and 52 weeks a year, that would take more than 14 years.)
- Replacement parts: Replacement spare parts for EIZO monitors that you could replace yourself are listed here (on the international EIZO website).
* Some devices have a different warranty. The respective warranty periods for the products can be found on the corresponding data sheets or by looking at the international EIZO website:
Most EIZO monitors come with a five-year warranty including on-site exchange service. EIZO's innovative service approach sets new standards and is in line with the trend towards longer write-off (depreciation) times. EIZO offers the certainty you can count on.
State-of-the-art materials and EIZO craftsmanship ensure extraordinary durability; it is this that allows us to offer a five-year warranty. With your warranty, you no longer need to pay consequential costs, for example for maintenance and repair; this makes all the costs as clear as possible ("Total Cost of Ownership").
In case of a defect, first contact your supplier to ask for his support.
Should your EIZO monitor have a defect, then do contact our international service centre.